Gate Steward Job Vacancy at the Dorothy Clive Garden

 In Gate Steward, job

We are currently recruiting gate stewards starting from March 2017.

Job Description / role 2017

Title:                                    Gate steward

Basic Pay:                          £7.50 per hour

Hours:                                 2 shifts per week for 2 weeks. (normal shift = 9.45am – 4.45pm. Half hour unpaid lunch break. Therefore standard shift = 6.5 hours). Every third week a 3 day week including Friday to Sunday inclusive (Sat and Sun = 9.45am – 4.45pm; Fri = 9am-4.30pm – 7 hour shift after a lunch break deducted).

Holidays:                           By prior arrangement with the curator.

Key relationships:-

  • A key figure in a ‘front of house’ role at The Dorothy Clive Garden.
  • Supervision with the Gate Supervisor (Alan Farrar); he will co-ordinate / organise shift patterns and rotas, etc…
  • Line management with The Curator. You will be required to liaise and consult regularly with the other departmental representatives.
  • ‘Team working’ within the wider operations / goals of The Dorothy Clive Garden including:- tea room and associated staff, the garden team, office based staff, volunteers and occasional contractors.
  • Every 3 weeks you will attend a team meeting to help co-ordinate your weekend on duty.

Key Skills and experience:-

  • Experience of working in a similar environment – i.e. any ‘front-of-house’ / customer friendly role preferable.
  • Background in handling money, cashing up, etc.
  • An ability to ‘sell’ as required – i.e. guide books
  • An ability to encourage ‘gift aid’ contributions.

Key Qualifications:-

  • Good numerical skills.
  • Basic literacy.

Key Responsibilities:-

  • Communicate effectively with customers on arrival. Issue correct tickets, literature and administer gift aid contributions.
  • Cash up / reconcile daily takings for the ticket hut and manage float in tandem with D.M.
  • Support events, tours, extra-curricular activities when necessary – i.e. Plant Hunters’ Fair

 

Please send your CV to info@dorothyclivegarden.co.uk or call 01630647237 for an informal chat. Thank you.

 

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